Using Communication Tools to Connect Students with Experts
To get the most out of case-based learning, it’s valuable to give students opportunities to interact with professionals from the field. These externals—such as company representatives, field experts, or community partners—bring the case to life by adding real-world insight.
The right communication tools can make these interactions easier and more effective. They support direct contact, allow space for follow-up questions, and create a more professional communication setting for students to practise in. Want to learn how to use communication tools to make this happen? Click on the video below for ideas and examples.
Personal reflection
Why are communication tools important for student–expert interaction in case-based learning?
They help students connect with professionals, ask questions, and receive feedback—making learning more practical and realistic.
What are three types of communication tools and how can they be used with externals?
Messaging tools for coordination and quick follow-ups, video calls for expert talks and virtual visits, and collaboration platforms for sharing documents and ongoing discussion.
What should teachers do to make external interactions through digital tools more effective?
Teachers can brief externals clearly, guide students in digital communication skills, and define shared goals for the interaction.